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Terms and Conditions



FurnishWell.com
Modern Furniture
Store in Los Angeles

Call us:
(877) 707-4707
(323) 467-0241

Monday - Friday
10am - 7pm
Satarday - Sunday
11am - 7pm

854 N Western ave
Los Angeles, CA 90029



12 Month 0% APR
California Residence



Nationwide delivery

Metropolitan Euro Furnishings

Delivery Acknowledgment
Terms and Conditions
A. Sales Terms and Conditions: (1) All orders require payment in full at time of purchase. Any change of delivery address or change in the order must be made in person by the purchaser at the location purchased. (2) Items shipped to destinations in the California are subject to a 8.25% sales tax. (3) You must accept delivery within 10 days after the merchandise has been received from the manufacturer, unless otherwise stated on the front of this contract. (4) Order deliveries are estimated and can take between 2-12 weeks from date of purchase until date of delivery. (5) No special crating or packaging is available. (6) All mattress sales are final.
B. Returns Policy: Returns or exchanges will be accepted within 10 days of delivery and will be less the actual shipping costs. There will be a 20% restocking fee for each item returned. Item(s) must be in original packaging & must not be assembled. Returns not in original packaging, or assembled items will not be accepted for return.
C. Refund Policy: (1) Purchases may be cancelled in writing, at anytime before the delivery date, but will be subjected to a 20% restocking fee + Delivery Charges. (2) All refunds must be accompanied by original sales order receipt. (3) All refunds of cash, check, and credit card payments will be refunded from our main office and require an estimated 7 to 10 business days for processing. (4) There will be no refunds on merchandise that has been accepted by the customer. In the event that merchandise we deliver has a defect, we will inspect the furniture in your home, and repair or replace at our discretion.
D. Limitation of Liability: Metropolitan Euro Furnishings, its agents, owners, subcontractors or representatives cannot be held liable for any damage to internal electronic or mechanical items. Metropolitan Euro Furnishings has the right to inspect and repair any alleged damage and provides no coverage for cosmetic damage to any items. Metropolitan Euro Furnishings cannot be held liable or negligent for any damage to the interior or exterior of any residence including, but not limited to walls, hardwood floors, flooring, ceilings, landscaping, sprinklers, plumbing, electrical wiring, door frames, doors, lighting fixtures, etc. Customer who signed this document agrees to fully indemnify Metropolitan Euro Furnishings, its agents, owners, subcontractors or representatives from any lawsuits or claims arising out of property damage or personal injury occurring during the transport (to and from the destination address), delivery, and loading or unloading, where said claim occurred on any private property (condo complex, apartment complex, mobile home park, commercial building etc.) where Metropolitan Euro Furnishings was invited onto by customer to perform services.
E. Mandatory Non-binding Arbitration: All legal claims concerning this agreement or performance therein are required as mandatory to be submitted through Arbitration, through JAMS Arbitration. Each party is responsible for their own costs associated with arbitration. A benefit to the arbitration alternative may be that it is less expensive than traditional litigation. Each party is responsible for 50% of the costs associated with securing the arbitrator and 100% of their own expenses, including but not limited to attorney fees and travel expenses. Arbitration shall take place in Los Angeles County California.
F. Exceptions to Carrier Liability: Metropolitan Euro Furnishings shall not be responsible for loss or damage arising or resulting from (a) Act of God; (b) Act of War; (c) Act of public enemy; (d) fire; (e) inherent defect, quality or vice of the goods; (f) any other cause arising without the actual fault and privity of the Carrier. The carrier shall not be held responsible for any items insisted by shipper to be moved through impassible passageways or other impassible openings.
G. Warranties: (1) Our limited warranty covers 90 days. (2) Moving the furniture from the original delivery address voids this limited warranty. (3) Commercial usage will void this limited warranty. (4) Warranty claims may take an estimated 30 days to process.
H. Delivery Policy: (1) If you need to postpone and reschedule your delivery, you must call “Metropolitan Euro Furnishings” office 48 hours prior to your scheduled delivery date. If no one is home for the scheduled delivery, you will be charged another delivery fee. (2) You will be contacted a minimum of 24 hours prior to delivery and given a 4 hour window for delivery. Requests for specific times may not be honored. Deliveries begin at 8 am. (3) Upstairs deliveries are subject to a $15.00 charge per flight per heavy item. (4) Drivers cannot handle furnishings that are not listed on the delivery documents. This includes, but is not limited to, other furniture, appliances, doors, and electronic components (e.g. televisions, computers, and stereos). Customer is responsible for making room for new furniture. (5) Drivers cannot deliver furniture if someone 18 years or older is not at home at the time of delivery. (6) Customer is responsible for measuring doorways, stairways, elevators, etc. to be sure merchandise will fit. Where it is found that merchandise does not fit, you may select smaller merchandise or a merchandise certificate for which new delivery charges will be imposed. Alternately you may request a refund, less a restocking fee of 20% + applicable delivery charges. (7) Claims for defective merchandise or missing parts must be made within 2 days from date of delivery.
I. Warehouse Pickup Policy: (1) Metropolitan Euro Furnishings does not assume responsibility for fitting furniture into the customer’s vehicle. (2) If customer decides to return furniture for any reason, he/she is responsible for transporting goods back to us. (3) No refunds will be processed until items are returned to us in their original packaging. If original packaging is not provided, no refund will be processed. (4) If merchandise is returned for any reason, besides damage noted by a customer service representative, customer will be subject to a 20% restocking fee. (5) Customer is responsible for inspecting all items for damage before leaving the pick up facility.
               
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